For the Barre and Montpelier areas of Vermont, mud season has a whole new meaning this year. Last week’s unprecedented deluge knocked many Vermonters off their game. Flash floods closed schools, blocked roads, and caused power outages across the region. But Vermonters are accustomed to these kinds of problems, right? Maybe not. The novelty of these recent inconveniences is MUD, and lots of it.

Mud tipped cars on their sides and slid under doorways into basements. Mud sent residents from their homes and trees hurtling into Route 2. And mud kept the phones ringing off the hook here in the Puro Clean office in Williston. We have had to tell many an anxious homeowner, “We don’t do mud. Call a septic company and call us back. We’ll put you on the list.” If you have a wet basement, you need to get on the list.

We are equipped for water damage, but mud is a different story. We will clean up and dry down your basement after the mud is gone. But call your local septic company soon. Water damage mitigation, in this case mud damage mitigation, is all about time. The sooner we can start, the sooner we can stabilize and reduce further damage.

The first thing you should do if  your house is affected by the mudslides is call your insurance agent, then call us. Your insurance agent will send an adjuster; we’ll send the best water damage specialists on our team. Because mud acts as a transport for contaminants that are potentially dangerous to humans, you’ll need more than just shovels and a shop-vac. Puro Clean is well-equipped to contain and remove these contaminants.

As you begin to clean up, take good notes. List damage and take photos and videos. You’ll need complete records for any claims, disaster assistance, or income tax deductions.

Even as you add up the damage, know that you are not alone. Check out WPTZ Burlington’s U Local page for Vermont Flooding images and videos posted by your friends and neighbors. And here are some important local resources:

State of Vermont – issues timely warnings, road closings and updates
Vermont Emergency Management – delivers nationally standardized emergency services that reduce the loss of life and property during natural and man-made disasters
Identify Landslide Risks – the Department of Public Safety gives information on how to identify your risks
Flood Recovery: What you Should Be Doing Now – A number of communities have suffered significant damage in last week’s flooding.

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